Claiming Credits for your Completed Program 

After you have completed your program learn how to claim your credits and print your certificate.  

Note: Continuing Education Credits & Contact Hours are only available with a paid individual or group subscription. 

Remember to claim your credits as soon as possible after you complete a course. Credits can be claimed up to 1 year after the course has been completed. 
  1. Visit the IHI Education Platform.
  2. Sign in with your MyIHI username and password.
  3. From the homepage, select Go to your Learning Center.
  4. Once you complete all program activities, your program will appear under the Completed tab of your Learning Center.
    screenshot of Learning Center with Completed tab highlighted
  5. Click Claim Credits.
    screenshot of claim credits page
  6. Check the box next to the credit type that you would like to claim Please only claim the credits type you need.  Claiming multiple credit types may cause a longer delay in the certificate populating. Click Submit. A pop-up will appear asking you to confirm your selection. Note: once you click Submit, your selection is final. You can add an additional credit type, but you cannot undo the previously selected option.
    screenshots of claim credits screen
  7. You will return to your Learning Center.
  8. To find your printable Certificate, visit your Certificate Center
  9. Click the link in the Credit Type column to generate your certificate. NOTE: It can take up to 24 hours for your certificate to populate.
  10. On the following screen, Click the button just above your certificate to download a PDF of your certificate.

Remember to claim your credits as soon as possible after you complete a course. You may claim your credits up to 1 year after your course has been completed. If you have completed courses and claimed your credits, your certificate(s) can be retrieved under the 'Credits' tab of your MyIHI portal

Note: Continuing Education Credits & Contact Hours are only available with a paid individual or group subscription.